You want to improve the performance of your department and you have the goal in mind, but you don't know yet how you are going to achieve it together with your people. This course is ideally suited to managers at all levels of an organisation. If you want to encourage and coach your employees' initiative to improve, the proven Kata routines will give you a rock-solid basis for constructive discussions.
Let's take a first step, do an experiment to collectively gain more insight into the situation and circumstances. By reflecting on what we have learned after each step, we get information about the next step we can take to reach our goal. This is the essence of Improvement Kata.